Terms of service

Welcome to Rouge Mystery
These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or purchasing from rougemystery.co.uk, you agree to accept and comply with the following terms.

1. General

  • Rouge Mystery is a UK-based brand offering lingerie, robes, and nightwear collections.

  • All purchases are subject to product availability. We reserve the right to withdraw or update products without notice.

2. Orders

  • By placing an order, you confirm that all information you provide is true and accurate.

  • We reserve the right to refuse or cancel orders at our discretion.

  • Prices are displayed in GBP (£) and include applicable VAT.

3. Shipping & Delivery

  • Orders are processed within 1–3 working days.

  • Delivery times may vary depending on location. We are not responsible for delays caused by couriers or customs.

  • Customers are responsible for providing the correct shipping address.

4. Liability

  • We are not liable for any indirect or consequential loss, including missed events due to delivery delays.

  • Nothing in these terms affects your statutory consumer rights.

5. Changes to Terms

We may update these Terms & Conditions at any time. Please check this page regularly.